Last Updated: 15th February, 2025

Welcome to Lei Ama, your trusted destination for premium beauty and wellness products. We are committed to ensuring a smooth and reliable shipping experience for all our customers. Please read our shipping policy carefully before placing your order.

We currently ship across India through our trusted courier partners. International shipping is not available at this time.

• Orders are processed within 24-48 business hours after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation email once your order has been successfully placed.

• Standard delivery takes 4-7 business days, depending on your location.
• Express shipping options may be available at checkout for faster delivery.
• Delivery timelines may be subject to delays due to unforeseen circumstances such as weather conditions, strikes, or logistical issues.

• Standard Shipping: Free for orders above ₹2500/-, otherwise a flat shipping fee of ₹50/- applies.
• Express Shipping: Charges will be calculated at checkout based on your location and selected service.

• Once your order is shipped, you will receive a tracking link via email or SMS.
• You can track your order status in real-time using the provided tracking number.

• Please provide accurate and complete shipping details while placing your order.
• In case of incorrect address or failed delivery attempts, additional charges may apply for re-shipping.
• If your package is lost or damaged during transit, please contact us within 48 hours of receiving the order.

At this moment, we do not offer international shipping. However, we are working on expanding our services in the future.

For any shipping-related queries, feel free to reach out to us:
📧 Email: LeiAmaSales@gmail.com
📞 Phone: 7506152709

Thank you for choosing Lei Ama—where beauty and wellness meet convenience!